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Hotel environment is beautiful. The hotel room is very clean and comfortable.

The Legacy Rose and Crown is great for walking into Salisbury city centre, about a 15 minute walk. Our room was a good size with a lovely view of the river and cathedral. Staff were courteous and efficient and always willing to refresh the tea and coffee in the room. However, I was disappointed that the restaurant did not serve food until 9 pm as advertised, the last order from the kitchen seemed to change each night. Having chosen this hotel so that I could visit my husband in a nearby hospital and come back to eat I was upset that I could not order food past 7.30 pm and was not offered even a sandwich. Being away from home whilst my husband had surgery I had not expected to end up eating a Pot Noodle in my room. It is a shame as the Rose and Crown is a well priced charming hotel but not able to offer the evening comfort that I had hoped.

Fabulous view across water meadows by River Avon to cathedral. Consists of Grade 1 listed part of hotel and a more modern 1980s (?) part. Good sized rooms and listed part genuinely ancient with fab beams (and windy ancient stairs to rooms). Bathrooms in urgent need of upgrade as wsa unable to adjust shower temperature until maintenance sorted it. The modern part has good sized rooms but again bathroom needs renovation and what were once fabulous curtains had holes in.

Beautiful surroundings but hotel could do with some updates! Weird that you dont have plug sockets beside the bed? They have blanked off the plug sockets?? So you have to charge phone etc on a table away from bed? Weird! Nice staff

With my wife needing to use a wheelchair some of the time we chose to return here and requested a ground floor room at booking. Apparently this was not spotted until I mentioned it again the morning of our arrival when the hotel emailed us to ask about check in time. The receptionist then juggled rooms by the time we arrived and explained how to get to our room in the most convenient way. A good start to what turned into a very good experience all round Without exception the staff we encountered were professional, polite, helpful and friendly. All the meals we ate and drinks from the bar were well served and of a comparable price and quality to the other bars and restaurants we visited in the town centre. All in all a good hotel in a beautiful setting within easy walking distance of the Cathedral (even pushing the wheelchair).