런던 웸블리 인터내셔널 호텔

It's not the Ritz but cheap and cheerful. Excellent to have a carpark. So close to the arena. Responsive reception. Lovely staff, Steve thx for your help and chat! Clean beds, and spacious room. Mattress was fine. OK things are a bit dilapidated, it needs a refit, but when you just need somewhere to kip with hot water and heating, it's fine. For £85 for a huge room with two double beds and a safe, iron, tea, coffee, hairdryer it's fine. Laid back staff are a boon as well :)

insufficient light in the room

Spent £9 on what they call Continental breakfast, which only included cereals, croissant and toasts. For a traditional English breakfast (bacon, scrambled eggs, baked beans, mushroom) a further £4 is needed... This simply makes the stay unhappy

The size of the room was most impressive for me. Good customer care and excellent facilities and amenities.

On my first stay I reported that there wasn't a kettle in my room and that the television wasn't working. Reception staff said that a note would be made and some consideration would be made on my next check in. A few days later I checked in again. I had requested an early check in, I appreciate it cannot be guaranteed, but it was denied. There seemed to be no note from my last check out, so I had to explain the situation again. I spoke with the manager Roman and he offered me a complimentary breakfast and a slightly later check out at 1200 which I gratefully accepted. However I was still awoken by housekeeping, and received a call from reception at 1115 asking when I would be checking out.? When I did check out at 1145, I reported that the washbasin plug was stuck and the basin wouldn't drain, I was given no apology, and made to feel like a problematic geust. In previous reviews I have always praised the staff, but on Tues I was left feeling not very welcome at all.