UD텔 부티크 호텔

I had reserved a Suite for this reservation. It was for the night of February 24/25 and I was driving all night to arrive in Udon Thani at 05:30 the morning of the 25th. My girlfriend would meet me and we would eat, I could shower and rest a little before check out time later that morning. I had explained this in a request to the hotel when I made the reservation and they had answered back with their approval. I arrive, there is confusion and the night manager was located. There was an error and NO Suite available, instead I was given a small, cramped economy room with two twin beds. My money was partially refunded which was understandable but the room was cursed with a bad smell that was extremely noticeable upon entering and I explained this to the mgr. this issue was addressed by offering a Suite when someone checked out and the room cleaned. This was not acceptable. I kept the smelly room I had been given, room 309, and my girlfriend arrived and noticed the smell immediately upon entering. The room was clean, the staff professional, great location next to the highway, but the overall experience and solution were disappointing.

직원이 친절하고 수영장이 멋짐. 그게끝. 너무 외곽에있어 시내다니려면 불편 택시를 불러도 시내에서 오느라 한참기다려야함

여기선택하실 선배님들 메인센터에서 놀분들에겐비추 시내이동8키로 택시비걱정없고 밤에 숙소안들어갈꺼면 여기쓰삼 참고밤에 택시잡기 겁나불편함

Stayed here many times - it's convenient for south side of Udon and surrounds. Room clean, staff pleasant, breakfast large and tasty. No complaints.

Stayed many times. Same review as before - excellent location for the ring road, very convenient. Quiet, despite being next to the main road. Good breakfast, friendly staff.