호텔 산 로코

Perfect peaceful lakeside location

Par rapport aux standards d’autres pays, c’est entre le 2 et 3 étoiles. Salle de bains vieille et cheveux dans baignoire. Chambre sombre avec peu de deco. Sinon l’emplacement est vraiment le vrai plus de l’hôtel. Petit déjeuner le matin avec vue sur lac 👌

Excellent stay at San Rocco, which is perfectly located. Good underground parking at reasonable cost and great pool at the lakeside were important. A couple of minor issues with the room (3 light bulbs out and shower not draining) so one star reduction. Also, outside bar service at the pool and on the deck was very slow. Someone is needed to be front if house outside as it is publically accessible and there wasn't enough staff to support the service level needed or expected of a 4* hotel. Generally very good though, and we would return.

Booked a 25 sqrm room with lake view. Get a 12 sqrm with wall view. I was answered the lake view and the surface do not apply to my booking because it appears on the second line in the description?!?? We finally end up in a very nice room with lake view, large balcony and comfy bed (329). No wine glasses, no kettle nor coffee machine though. Noisy electric panel inside the room. Dirty and outdated bathroom. Poor Breakfast in corridor…rather than on their beautiful terrace by the lake. A missed opportunity in such a beautiful location.

The standard rooms are very very basic and the poop brown walls really make the room quite depressing. What did not help was that fact that in our room alone, 5 light bulbs where either broken or missing. The maintenance is as poor in the rest of the hotel, the breakfast room All lights in the corridor were broken or missing bulbs & the glass lampshades. Similarly dustballs in the stairs and corridors und badly chipped plaster, mould around the bath, blocked drains, well used mattresses, just left an impression of disrepair. Some staff were super helpful and friendly (especially the maintenance person!!), others not at all (the receptionist at check in, so false). Parking costs 10€ a day, not stated on the Agoda site, and therefore I disputed the cost. Breakfast was good. Charging the car worked well. The only real selling point is the location. We arrived early and were not allowed to use the pool, even though there was a heatwave. Walk past the hotel heading north, and you’ll find a pier along the headland with beautiful swimming spots. The hotel staff failed to tell us this. We only discovered this on the last day.