리츠 호텔

I would say that my experience here fell short of my expectations. Several aspects of my stay left much to be desired, ultimately overshadowing any positive aspects. The air conditioning in my room was incredibly loud and noisy. As someone who needed a conducive environment for work, the constant noise made it difficult for me to concentrate. Moreover, the lack of a bidet in the bathroom was unexpected. In this day and age, it is reasonable to assume that basic amenities, such as bidet, would be available in a hotel room. This absence, coupled with the absence of tissue rolls, was inconvenient. Additionally, the quality of the towels provided left much to be desired because of the smell. It's disheartening that such basic necessities were overlooked. Lastly, most of the power outlets in the lobby and in my room are either loose or not working.

The bed was a bit dirty and the toiletries were incomplete so we had to buy shampoo and soap outside. The staffs were also not accomodating from the time we entered the reception.

We were able to stay peacefully and comfortably in this place. Everything goes well and smoothly. All good. We'll probably book the same place again next time we'll visit Pampanga.

elevator not working no heater terrible supply of water sockets not working/loose

Assigned room was used, was not prepared and ready at all. Was transferred to another room, clogged sink, no bidet, no hot water, flickering lights at the bathrooom, unkempt trash from the previous guest, wifi was too slow, tooo many issues. We opt to book on this hotel and expect to have a comfortable stay, but end up stressed. By the far the worst hotel I've tried