더 팜 앳 산 베니토, 오토그래프 컬렉션

가족여행차 방문했습니다. 위치 특성상 2박3일 호텔에서 모든 음식을 해결하기엔 한정적이였고, 음식값이 기본 필리핀 호텔에 비해 비싸다고 느껴졌습니다. 조용히 쉬다가 머물고 가기엔 좋습니다.

This place is best for wellness. Set amidst lush nature, it offers various holistic treatments, yoga, detox programs, and organic cuisine. Guests often praise its serene ambiance, high-quality spa services, and the overall rejuvenating experience. However, some have mentioned that it can be a bit pricey. Overall, it's a highly recommended destination for those seeking a retreat focused on wellness and relaxation.

What we liked: 1. We loved the vibe of the resort and most of the staff would greet us nicely whenever we come across them. 2. They put a 'happy anniversary' card on our bed, which was very thoughtful. 3. Adequate selection of food during breakfast. 4. Gym has nice equipment and I enjoyed the yoga class. What we didn't like: 1. During our first day, the bathroom suddenly locked for some reason and we couldn't use it for hours. We had to call twice, in reception and in housekeeping, before someone came to try to open it. After housekeeping arrived to address this, we went out for sound healing class so it will be ready when we come back. When we returned to the room, they still haven't fixed it. People fron engineering and housekeeping arrived and they were dismantling the whole door (and making a lot of hammering noises while we're in the room) because they couldn't find the key. This was very stressful. I called reception to ask if we can be moved to a different room but they couldn't grant our request as the resort is fully booked. They said the earliest they could transfer us is in the next morning. It gave me anxiety thinking that we might not have a bathroom to use for the whole night until morning. Good thing the engineering team were able to fix it but left our bathroom door without any mechanism for locking. This really left a bad impression on us and dampened the whole experience. 2. The activity schedules are overlapping. The guests can enjoy more activities if the activities don't overlap. 3. Food options inside the resort are very expensive. 4. The tour guides don't provide adequate information about the areas in the resort. They just take us there and say the name of each area.

This is one of the best places to relax as the whole area is quiet and serene. Be warned though that the restaurants are either vegan or pescetarian.

It was a great stay! However, our key for our garden villa room was lost. We dont think that it was not our fault since the keychain was still intact but the ring of the keychain loosen up when we open the door. We addressed this concern to the reception and they gave us another key. Upon checking out, we were informed that we will be charged 1k for the lost key. I will gladly pay for it if the key is a keycard or rather we lost it with the keychain as well. The fact that only the key was lost, it’s understandable that it’s not our fault. We appreciated that upon complaining about the extra charge, they allowed us not to pay for it. So thank you to the manager who assisted about it.