로이스 호텔 & 카지노

가성비 좋지만, 노후된 호텔이라 연인 등에겐 추천하지 않음 일반 여행객이라면 가성비에 넓은 객실을 얻을 수 있음

카지노 구경하려고 하루 묵었는데 크기에 놀랬고 서비스에 놀랬습니다 한국의 정선은 .. 하하

We enjoyed our stay, apart from one incident during the countdown event. There were 23 people in our group so we occupied 2 and a half tables. Sometime during the show, while almost everyone was standing up and dancing, there was a customer who approached our table, sat in one of the chairs and told the waitress to clear up the table, then proceeded to call her 3 other companions. We were surprised as those seats, which we paid P5k for each, were reserved for us the whole night. We immediately asked the waitress why she was giving our seats to someone else when it was clearly occupied and our food was on the table. It was a very rude gesture and we were very offended. The managers apologized and said it was a mistake and the customer misheard the table number relayed to them. I think Royce was not completely prepared to handle a huge number of guests and they lacked coordination during the event. The staff at reception could also be more flexible in accommodating requests. We reserved 5 rooms and asked for connecting suites beforehand, but it was not granted. On the other hand, the rooms were very clean, the beds comfortable, and the food was ample and delicious. Overall, I would still recommend this hotel to others. I hope they could improve their coordination and guest assitance during big events.

We had a blast during our stay. The room is luxurious and spacious. I would definitely will recommend it. My only concern is they do not have a baby cot in the property and I had to bring our own and its very hassle as we are travelling with 4 mos old. Hopefully they will improve the service, I requested towels and it came almost an hour, after our dinner I requested to post our bill in our room and it took a while because they had to wait for the supervisor and my baby needs to change nappy. So, I ended up paying in cash and during check out its so slow I had to follow up if everything was all good because my baby was a bit fussy. Hope the service will improve and more training to the staffs.