Watertown

Faut Value for Price. Elevator was Out of order and no particular help was offered with luggage. Generally clean. Big rooms.

When we stayed at the hotel it was very clean. People working very nice and helpful. The continental breakfast was very good. Everything from scrambled eggs, sausages, hard boiled eggs, Belgian waffles home made, cereals and muffins and fruits and danishes. Very good for the price. I will most definitely stay there again and recommend this place.

Lift was out of order on the day of our arrival. Elderly mom who cannot walk upstairs. Asked for a room on the ground level and it was refused. Staff did not mention lift was not working when we called to confirm room with easy access a day before the stay.

Convenient location off the highway

We were very disappointed in the Watertown Travelodge. We found it very run down. The exterior of the building is very poorly maintained. At the rear of the property, there are stacks of filthy old mattresses and box springs outside just covered in black mold. Upon check in, the staff member that eventually came to the desk behaved as if we were disturbing him and was not friendly or welcoming. Throughout our stay, we noticed that the front desk was never staffed, and you had to ring a doorbell mounted on the counter to fetch them. When we made our way to our room on the second floor, there was a distinct dank and musty odour. The common areas of the hotel were not air conditioned, and it was a hot humid day. They left the fire exits propped open to let air in from outside. I can assure you that common surfaced like elevator buttons are not frequently wiped down—many surfaces and walls were grimy. Our room was very run down. The windows and screens were filthy. They had made an attempt to redecorate, with new carpet and wallpaper, but furnishings were old and banged up, there were patches all over the ceiling, and the bathtub was horrific. The room needed a thorough cleaning and fresh coat of paint. The windows and screens were filthy. The bed was firm and ok for comfort, as were the pillows, but some of the linens were very yellowed—hotel sheets are white for a reason. The best part of the room was the newer heat/ac unit, as it worked fabulously. The hotel is advertised to have a pool, but it is closed indefinitely. Overall, the room served its purpose and gave us a place to sleep for the night, but I would never return, and wouldn’t recommend this hotel. It was run down, dirty and offered very poor value for the money.