TTC 반 퐁 베이 리조트 - 히말라야 사우나 앤 스팀 리트리트 인클루디드

일단, 첫인상 리셉션의 직원부터 친절합니다. 여행 첫날은 단발머리 아가씨(이름은 모르겠지만)가 이른 아침부터 달려나와서 반갑게 맞아주었어요.^^ 다음날은 Gina ?? 이름이 맞는지 모르겠지만 , 동글동글 눈이 크고 귀여운 얼굴에 영어가 매우 훌륭했어요^^ 친절은. 기본이구요~ 아직 지은지 얼마안된 baby resort 라서 친절로 홍보하는듯^^ 옆에 보라색옷의 남자직원들도 계속 미소짓는 얼굴로 도와주셨어요~ 여기는 최최최신상 리조트^^ 모든것이 럭셔리하고 깨끗하고 잘 관리되고 있다는 인상을 받았습니다^^ 뭐 수영장과 프라이빗 비치는 말할것도 없이 훌륭했어요~ ^^ 이렇게 아름다운 리조트를 만나는데 당연히 댓가를 치러야 한다면ᆢ그것은 위치? 주변인프라?? 정도 ᆢ? 주변에 아~~무것도 없어요ㅋㅋ^^독렛비치에 도착해서 리조트 입구 찾는데만 20분을 헤맸어요 ㅠㅠㅠㅠ 택시기사가 구글맵 켜고. 찾아도 그랬어요. ㅋㅋ 제생각엔 리조트측에서 10미터 50미터 100미터전 위치에 방향을 알수있도록 조치를 해주면 좋겠다는 개인적인 생각입니다!!^^ 나머지는 뭐 너무나 완벽합니다!! 비치와. 리조트ᆢ아ᆢ너무너무 아름다웠어요♡♡♡

My stay was amazing, the facility is new with great view and friendly service. Not a lot of things to do around but if you need to be away and relax, this is a place for you.

Absolutely stunning pool view. Friendly staff

We booked a panorama ocean view with balcony. The room was spacious however no lighting at the sofa area! After 5pm in December, that big area of the room was totally dark so we could not use the sofa area at all. We raised this issue with staff and were told all the panorama rooms have no light in the sofa area and there was no standing lamp available! Any previous resorts we stayed did not have this problem. At check out, we were told that we used two bottles of water which we did not. Surprisingly there was a photo taken of the bottles that we had from TTC Ngoc Lan in Da Lat. Eventually from 2 bottles we were told 1 bottle used., and the bottles on top of the mini bar were not the resort's bottles. That process of checking with the room service department delayed our departure time for a long distance. We thought of just paying - it did not cost much so we could leave however it did not seem right when we had to pay whilst we did not use. The way this process was handled was quite unimpressive. On a positive note, we'd like to praise Ngoc Tinh for his excellent and attentive service at breakfast time. Well done and keep it up Ngoc Tinh!

This is an absolute dream of a place. It is so beautiful and relaxing. Our panoramic view room was gorgeous. One of the best hotels i have ever stayed. I absolutely love it in here. Now comes the bad stuff. It is so out of the way so there really is nothing around you. Not even a shop so you are kind of stuck with dining in the hotel which wouldn’t be a problem if there is service and the food is good but it is terrible. Firstly ordering a meal or a drink is such an ordeal as not a word of English understood in the place. The menu is in English but still a problem. Pool area the service is non existent. If i need a drink or food i have to go up to restaurant and order and when food comes it is cold. There is a bar at the pool but nobody there and it is bad when guests ask other guests where can u order drinks and food around the pool. This place has high potential if it is run right and menu improved with fresh ingredients. I would come here definitely again but with a lot of shopping with sncks and drinks.