세렘반 2의 방갈로 (650m², 침실 6개, 프라이빗 욕실 3개)

• 체크인 : 15:00 | 체크아웃 : 11:00
• 정확한 체크인/체크아웃 시간은 숙소에 문의해주세요.

중요 안내

• 객실별로 간이침대 사용 가능 여부가 다릅니다. 선택한 객실의 투숙 가능 인원 정보를 확인하시기 바랍니다.

• 0세부터 2세까지(유아): 객실 내 기존 침대가 아닌 별도 유아용 침대를 요청하는 경우 추가 요금이 발생할 수 있습니다.

• 3세부터 7세까지(아동): 반드시 간이침대를 사용해야 하며 해당 추가 요금이 부과됩니다.

• 8세 이상 투숙객은 성인으로 간주합니다. (아동의 성인 요금 기준은 정확하지 않으므로 자세한 사항은 호텔에 문의하시길 바랍니다.)

• 모든 연령의 아동이 투숙 가능합니다.

• ** SECURITY DEPOSIT**

• - Security Deposit of RM 500 will be collected though offline (instant bank transfer mode) before check in date.

• **EXTRA GUEST**

• - Floor mattress sets and sofa beds will only be provided if number of guests in booking more than 17 guests. Floor mattress is subject to charges of RM 35.00 each. Max is 5 mattress is provided with charges.

• OUR LUX POOL VILLA @ SRI PULAI SEREMBAN HOMESTAY – HOUSE RULES

• 📛 To ensure a safe, comfortable, and pleasant stay for all our guests, please take note of the following:

• ⸻

• 🚫 PROHIBITED ITEMS & ACTIVITIES

• • 🚭 No Smoking & ❌ No Pets inside the house (for hygiene reasons).

• Violation will result in a RM500 fine and immediate termination of your stay without refund.

• • 🚫 No Durian or Mangosteen inside the house (strong smell & staining risk).

• You may enjoy these fruits at the corridor area outside the house.

• • 🚫🔇 No loud noise after 10:00 PM to maintain peace for our neighbors.

• Neighbors have the right to lodge a police report if loud noise is heard between 10:00 PM and 8:00 AM. Complaints may lead to eviction without refund.

• • 🚫 No parking in front of neighbors’ houses.

• Parking is available for 3 cars inside and 3–4 cars outside the homestay.

• Strictly no parking in front of both neighbors’ entrances.

• • 📛 No massive alcohol consumption, wild parties, or unauthorized events.

• • 📛 No drugs allowed on the premises at any time.

• 🕒 CHECK-IN / CHECK-OUT

• • Check-in: After 3:00 PM (arrival date)

• • Check-out: Before 12:00 PM (departure date)

• • Early check-in / late check-out: Subject to availability and RM80 per hour charge.

• ⚠️ DAMAGE, LIABILITY & PROPERTY HANDLING

• • Guests are responsible for any damage to property, furniture, or fixtures (by themselves or visitors).

• Charges may be up to RM500.

• • 🗝️ Lost keys: Replacement fine of RM200.

• • ❌ Do not remove or relocate furniture or bedding from its original position.

• • 🛑 The host/owner is not liable for injury, loss, accidents, or events beyond our control.

• Guests are advised to obtain travel insurance.

• 🧹 CLEANLINESS & CONDUCT

• • ⛔ No shoes inside the house or bedrooms.

• • ⛔ No eating in bedrooms.

• • ⛔ No heavy cooking (please clean thoroughly if cooking is done).

• • ⛔ No food or unwashed dishes left behind after check-out.

• • ⛔ No decorations that may damage walls, paint, wallpaper, or furniture.

• • ⛔ No parties or gatherings without prior host permission.

• • ✅ Keep the house clean throughout your stay.

• Extra cleaning fee of RM200 will apply if the house is left in poor condition.

• • 📛 BBQ usage: Clean after use.

• Extra cleaning fee of RM100 applies if not cleaned properly.

• 🏊 SWIMMING POOL RULES

• To ensure safety and enjoyment for everyone:

• 1. Pool Hours: 8:00 AM – 10:00 PM only.

• 2. No Lifeguard on Duty – Swim at your own risk.

• 3. Children under 12 years old must be accompanied by an adult at all times.

• 4. No diving, running, or rough play in or around the pool.

• 5. No glassware or sharp objects near the pool area.

• 6. No food or alcohol consumption inside the pool.

• 7. Proper swimwear is required (no jeans, cotton T-shirts, or inappropriate attire).

• 8. Shower before entering the pool to maintain cleanliness.

• 9. Do not use the pool if you have open wounds or infectious conditions.

• 10. Host reserves the right to close the pool at any time for maintenance or safety reasons.

• 💢 Please turn off the water fountain switch when not using the swimming pool. 💢

• ⚠️ NOTE:

• Additional charges may apply for extra cleaning, cancellation of future bookings, or damages caused by breach of these house rules.

• 💖 Thank you for your cooperation!

• We hope you have a pleasant and memorable stay.

• Enjoy your time with us! 🥰

• QQHOME MANAGEMENT TEAM