Futian Shangri-La Shenzhen

I don’t usually write long reviews, but I would like to express my sincere appreciation to Mr. Lyon Ye and the mechanic guy (unfortunately we forgot to ask his name) for their outstanding service. My leg brace suddenly broken when we arrived at the hotel. Far away from our country, we had no idea how to get it fixed, but Mr. Lyon Ye immediately helped us, appoint the mechanic guy who is very attentive and right away identify my problem. He repaired and adjusted my leg brace. Mr. Lyon Ye even help to bring it to our room. Both of them, and also the entire staff are so great in accommodating our needs. We really enjoy our stay here. Thank you so much.. PS : Thought it would be temporary repair, but few weeks has passed and I’m still using the leg brace repaired by your mechanic, very convenient. He’s doing his job very well.