힐튼 선전 푸톈

Checked in 3d2n and the hotel was kind enough to "upgrade" my suite and did a simple deco for my anniversary. However the room was so so and didn't really exceed our expectations. Basic things like door is a lil bit broken, shower head was full of stains and little things like no green tea provided and no complimentary cakes provided like other 5 star hotels during anniversary. Was quite disappointed with the stay given the price we pay to be honest. The location was quite good though, just a station away from the high speed rail and it's like 5 mins walk to the hotel. The staff were quite kind and polite too so that's a plus point. Anyway I won't probably return there as the price that we pay doesn't justify the service we receive.

Good

Location: Gangxia North station with Line 2, 8, 10, 11 connection was good Room: Spacious, well equipped with amenities such as bathrobe, sleeper, toiletries. This room is provided with WiFi to use YouTube, Google, Gmail, WhatsApp…etc without data sim from overseas One downside is that the room can not supply fast charging outlet. It was so slow and having no other options, we had so much of trouble charging the phones, computers and iPads. Swimming is rather simple and small. No children’s pool Gym: Excellent machines, big spaces Club floor: it’s ok and the food & drinks provided simple and minimum No children’s facilities such as play room The staff was helpful and efficient, especially at the concierge and check in counter. The hotel is old but maintained decently.

선날 연휴 가족동반으로 예약. 성인2명, 아동2명(17세까지 무료 숙박 가능)으로 조식+라운지이용으로 예약했음. 성인2명만 조식 포함의 경우 가격이 더 저렴했고 나는 4명 모두 조식포함을 원했기 때문에 주의해서 예약을 했는데 호텔에서 성인만 조식이 되고 자녀는 안된다고 함.키가 120센티가 넘기 때문이라고 함. 그리고 아고다측에서 성인2명만 조식 포함으로 데이타가 접수되었다고 함. 결론적으로 호텔 매니저가 4명 모두 조식과 라운지 이용으로 허락을 해줬지만 나는 처음부터 그 조건으로 더 비싼 가격을 지불하였는데 왜 이 조건을 허락받기 위해 에너지와 시간을 쏟아야 했는지 화가 났음. 지금도 정확한 사실을 알지는 못하지만 아고다는 호텔 이용 정보를 자세하게 표기하면 좋겠음.아무리 찾아봐도 키가 120이 넘으면 조식포함에서 제외된다는 내용이 없음.내가 못찾은 것인지 모르지만. 아이들은 조식이 입에 맞지 않아 빵만 먹고 말았지만 이번 여행에서 아쉬웠던 부분임. 직원들은 친절하고 위치도 좋음.수영장은 2월28일까지 사용불가. 이런 내용도 아고다에서 정보를 올려주면 좋겠음.

I compare it to another similar-priced hotel in the same Shenzhen Futian area where I used to live with my family as staycation, and here are my thought Pro: - Hilton Hotel check-in speed is faster Con: - There is no floral fragrance in the lobby - The staff are relatively less passionate, e.g., during check-in, the staff didn’t proactively tell me where the breakfast area would be nor give toys to my child - Speed to add baby crib is slow - The hotel has a poorer view, the hotel is not tall, so you can’t see much sky or mountain, only street view with modern buildings, it is generally unattractive, and the light of buildings in-front is super bright at night, you are forced to use the curtain to sleep. No waking up by natural light. - They don’t have a toothbrush for kids - Their USB sockets produce super high noise, and it doesn’t really charge. The hotel doesn’t have an external charging socket upon request, and I am forced to go to the Xiaomi store nearby to buy one - The hair dryer is unbranded. I can dry my hair within 1 minute with a regular dryer, but it took me more than 5 minutes to dry my hair with the Hilton Hotel hairdryer due to low air volume and heat in the max setting - The gym equipment is not complete, e.g., it lacks a chest press machine - The play area for children is relatively small, and it is under the stairs, which is like Harry Potter’s cupboard room under the stairs. - The hotel is far away from the significant Futian high-speed railway station