힐튼 가든 인 코타키나발루 투아란

Everything about the hotel was fine, except during check-in I asked about the dinner details because I was hoping to have dinner at the hotel instead of going out to look for food. However, when we wanted to have dinner at 6 PM, the restaurant informed us that only a buffet was available that day, specially prepared for a Chinese tour group staying at the hotel. The buffet did not have many choices, and it cost RM80 per person. The most expensive item was only prawns. Since I’m quite picky with food, I would rather eat outside than pay RM80 for their buffet. This was the part that disappointed me the most.

Called earlier to ask if it’s possible for early check in and I was allowed to as I just came around 1 hour before the real check time. I was assisted by Izzahan since the start of check in till end of the day. He assisted me very well. During my stay it was not so much of people hence the foods are ala carte. In terms of food, I would say you can taste it was good by a very good chef but the menu is a bit limited. I would say at night it’s a bit quiet as the location of the hotel is a bit far from the main road itself. This hotel suits those who want to relax without any disturbance from road.

There are plenty of activities to enjoy here, but you have to pay for them, except swimming is free. The location is a little far from Tuaran town, so if you don't feel like driving out at night, you'll probably end up having the resort's dinner buffet. The only dinner option available was the buffet, but selection was limited, likely due to the low occupancy? Most of the dishes were spicy. The breakfast buffet was similar, with mainly heavy and spicy food. I can rate 1 star for the buffet On the positive side, the staff were friendly, welcoming, and always willing to help. The room was clean, comfortable, and well designed.

No nearby eatery or convenience store. Food served at hotel itself is okay but needs more variation of dishes to be serve as a buffet. Other than that, the place is wonderful, clean n peaceful. Suitable for family with children for staycation.

the front liner said swimming pool can be accessed 24 hours, but when we use the swimming pool at 10pm, suddenly the staff said can not use, and the way the staff approach us is not friendly.