Kashid Heritage Beach Resort

1. Room Quality & Design Issues The rooms are primarily wooden structures, but unfortunately the construction quality is poor. The gaps between wooden panels are not properly sealed, and we observed insects entering the room during the night through these openings. The wooden door does not fit properly in its frame, creating constant friction and loud noise every time it is opened or closed. It feels poorly finished and inconvenient. Lighting control inside the room is unnecessarily complicated. Switches are placed in three different locations, yet achieving proper lighting still feels like a challenge. This indicates a lack of thoughtful room design. There is also noticeable noise transmission from the upper floor. Simple walking or stair usage by guests above becomes clearly audible inside the room, which significantly impacts comfort and sleep quality. Another puzzling design decision is an unnecessary window placed next to the wardrobe. It raises privacy and security concerns without offering any practical value. 2. Washroom – Extremely Poor Standards The washroom design is surprisingly substandard for a resort that charges premium tariffs. The commode is not floating, which results in water accumulating around its base after shower use. Drainage is poorly planned and does not function efficiently. The toiletries provided are extremely basic and feel out of place for a resort claiming to offer a premium stay. Items such as small Dove shampoo sachets, very cheap toothbrushes, and basic Colgate packets give the impression of cost-cutting at every level. Guests paying these prices expect proper branded or customized amenities. Additionally, some tiles attached to the door frame were loose, contributing to an overall untidy and poorly maintained appearance. The shower setup itself feels like an afterthought and does not align with the wooden aesthetic the resort attempts to maintain. Even the handwash provided felt cheap and unpleasant to use. 3. Food Experience – Expensive Yet Poorly Managed Food options are extremely limited, particularly for vegetarian guests. The only real option available was a basic veg thali, which is disappointing considering the pricing and the expectation from a resort environment. While the food quality itself was acceptable, and the staff was kind enough to prepare custom items for children, the overall experience remains underwhelming. The biggest issue is the pricing. Food is significantly more expensive than nearby restaurants outside the resort while offering far fewer choices. The dining arrangement is also extremely disappointing. Food is served outdoors on plastic tables and chairs, which gives the entire setup a very cheap roadside café vibe rather than that of a resort. There is also no dedicated food service team. The same staff members appear to handle room service, food orders, food delivery, and other tasks. This lack of specialization is clearly visible and affects the overall service quality. 4. Breakfast – Very Average and Poorly Organized Breakfast was far below expectations. Buffet is available only on weekends, which is surprising for a property positioning itself as a resort. On weekdays, guests must order breakfast items and then wait for them to be prepared in the kitchen. This process takes time and disrupts the morning schedule. It also appears that there is no professional chef managing the kitchen operations, and the food preparation seems to be handled by local staff without structured hospitality standards. 5. Swimming Pool Safety Concerns The children’s swimming pool is unexpectedly deep at around 1.25 meters. This makes it unsafe to leave children unattended even for a moment. As a result, parents cannot relax or enjoy the pool themselves because constant supervision is required. A proper kids' pool should allow safe, shallow play, which is clearly missing here. 6. Security & Property Management Issues Security at the property appears to be almost non-existent. Stray