언익스펙티드 이비자 호텔 - 우슈아이아 클럽 입장 포함

Great location, the staff are all friendly and helpful.

My stay at this hotel was incredibly frustrating and disappointing. Upon check-in, my room was not ready, and after being told to return in 20 minutes, I found it still unavailable an hour later. I was passed around to various staff members for assistance, but they were disorganized and unable to provide any clarity, resulting in a frustrating 1.5-hour wait before I could finally access my room. During my week-long stay, the hotel implemented stricter security measures on Friday by rechecking all guests' IDs. While I understand the need for enhanced security due to Friday's line-up, the lack of adequate staffing made this process chaotic, causing further delays of over 20 minutes just to re-enter my room. Additionally, the noise levels were unacceptable; the thin walls allowed me to hear loud music from neighboring rooms until 6 AM. Given the high price I paid, I expected much better service and comfort. Unfortunately, the combination of poor coordination and inadequate staffing made my experience far from satisfactory. When I voiced my concerns, one of the reception staff responded, "We are not a hotel, so we don't have this kind of service." I was left speechless by this lack of professionalism.

The price i paid didn’t even meet the high standards of hotels

Our AC didn’t work we had to sleep in hot, later they extended our stay for few hours with some vouchers but it took us quite a fight. Imagine you’re tired from partying while night and you have to go through it. My recommendation don’t stay here. They are too busy to listen to you despite paying so much. You’ll rather find better places at lesser price

C’est la troisième fois que je m’y rends et j’ai toujours autant de plaisir! L’emplacement est superbe, Le personnel sympathique et arrangeant. Juste parfois le maintien au fil des ans des chambres qui laisse un tout petit peu à désirer car par exemple l’eau de ma douche fuyait mais un Check avant l’ouverture ne prend que deux secondes et évite un commentaire. Mais sinon vraiment tout le reste est parfait ! Je reviendrai !