지호텔 셴양 에어포트

Receptionist cannot understand English well. When we passed them over the ago da booking details. They requested us to do translation for them. Additionally they assigned a room with heavy smoke smell room for us . While we feedback this , they replied no available room on that day and hence they are unable to change room for us. Facility wise it is a new hotel and it is near to xian yang international airport .

Your staffs are very good and helpful. Thank you so much for helping me getting around. They picked me up from the wrong branch. Using Didi is quite tricky to locate this branch, if you can't get the right Ji Hotel, maybe you can set to Vienna hotel which located just next to it. Or call the hotel and arrange for shuttle in advance. The next day they helped me with my ride to city center.

Hotel is comfortable. But, other customer smoked during check in, can you imagine?? Is inside the air condition hotel lobby. No one stop them. This is very bad. And you can smell smoke at the corridor too.

深夜に空港に到着したため、ホテルに空港送迎サービスがあることを知らず、タクシーでホテルまで向かいました。チェックインの際、スタッフが私のパスポートを自分のスマートフォンで撮影したのには本当に驚きました。大切な個人情報が知らない人のスマートフォンに保存されるなんて、考えるだけでも恐ろしいです。この点については、ホテル側に改善していただきたいと思います。

The hotel is conveniently located near the airport. Transportation to and from the airport can be arranged upon request. However, it should be noted that the hotel staff's English proficiency is limited, which may present communication challenges. Additionally, the hotel may be difficult to locate when using ride-hailing services such as Didi in China. It is recommended that the hotel staff undergo basic English language training to improve guest communication.