라티그레 리조트

distance is far from ramnagar yet the resort offers good VFM

While the property’s location and property in itself is beautiful. But the property has serious issues with maintenance. The door latches are broken, AC doesn’t work, the washroom doors don’t close properly, the kitchen dustbins smell, the kitchen was fumigated for insects while we were staying with them during dinner hours without informing us… and the response was, we assumed you wouldn’t place any order. The response from Agoda team and Nisha (who’s apparently handling complaints with Agoda) say that the bedrooms have AC so the amenity is provided. I wonder if we should look at the listing that says working AC from now on. Moreover, they want me to send pictures as proof… like how do I explain the smell or no cooling through pictures. Moreover, the reception never picks up the call. One has to try at regular intervals and call them to reach reception. I don’t intend to call them for each n every thing but if we are sweating and the AC isn’t working then how do we reach ppl if they don’t pick up? Not worth the price listed for it… moreover, once you pay, and come here…. You can’t do much

The location of the Resort is excellent—quiet, scenic, and away from all the chaos. However, the facilities are not as shown on the website or booking platforms. The villas are nice but poorly maintained, with broken door handles and locks. The washroom was clean, but the shower didn’t work. The staff was helpful, though overall cleanliness across the property was disappointing. The only real positives were the location and the food.

Network issue is there , Vodafone & Airtel zero signal you also not have WIFI in every room to do whats up call

Pros: 1) The staff was very cooperative and good. 2) My wife had a fast and they arranged for banana and milk at dinner time even though it was not part of the menu. Thank you for the gesture. Cons: 1) Location is quite far from the main safari points 2) Food - In the breakfast menu, only paratha was good. Everything else was ok. 3) Services at pool side - As there are young children, there should be a dedicated person watching the pool. Also, water tube and other activities for children should be kept at the pool. 4) Room lock was not fully working condition. Room accessories can be maintained Better. 5) No fuss over this but just highlighting that there is network issue and the hotel does not provide wifi. At the reception, they will help you out by giving hotspot. 6) Prices seem expensive compared to the hotel and services provided 7) Game room can be maintained Better. Few balls were missing at the pool table and there was no chalk. Suggestion to any one visiting: 1) Pls carry jio network sim for good network connection. 2) Far from safari points. Took me an hour hour considering traffic to reach amdanda gate. Hence, accordingly leave early for your safari.