라 바히아 호텔 앤드 스파

We had a two bedroom queen booked, they said they only had a king and a pullout for us. We waited over an hour after check in time for our correct room (they ended up giving us two full beds, NOT queen size.) Then waited over a half hour for our luggage. They said they’d comp us cocktails and send to the pool since we had to wait. Those drinks never came and the pool bar was closed. We had to go downstairs twice to ask about the drinks… they never came. At 11:30pm we were in pajamas ready for bed and the TV wouldn’t turn off, we had to wait for two maintenance men to come, then they had to turn our power off and on to try and fix it. Then in the morning we were woke up by a loud speaker in our room, announcing they’d be doing routine fire and elevator drills…. SO loud. THEN we hung at the pool and ordered food and drinks, they said it would take 20 minutes. We never got the drinks and 45 minutes later the brought the wrong food. We had to check out 10 minutes later so we were stuck with fish tacos that we don’t eat. There was also some kind of flood in the building that made the place wreak of sewage. We tried to e mail management 3 times and they never got back. Finally called and got ahold of one, he was very nice and said e mail send us a gift card to come back in the future… I still haven’t received it. Too bad because staff was nice…. The system just was awful and zero efficient.