Jewel Inn Beni Suef

• Physical Hardship & Staff Negligence: Upon check-in, my party was directed to take the stairs to our room on the 3rd floor rather than being shown the elevator. This became a critical issue when I fell ill and could not walk properly. I was forced to descend the stairs supported by my companion until the 2nd floor, at which point staff finally directed us to an elevator. Withholding access to a functional elevator—especially from an ill guest—is unacceptable. • Health Impact: Due to the poor conditions and lack of rest, my health deteriorated to the point that I required hospital treatment. • Uninhabitable Environment: The room was located directly next to the swimming pool, resulting in constant noise that made sleep impossible. Furthermore, loud music persisted until late into the night. • Substandard Facilities: The furniture was old and dirty, and the promised Wi-Fi was completely unavailable throughout the booking. The combination of poor hygiene, excessive noise, and the physical strain caused by your staff's lack of assistance has made this a distressing experience.