와일드 비스타 마출라 리조트

Our experience at this resort was extremely disappointing. The rooms had a strong damp smell and visible seepage, making the stay very uncomfortable. The toilet flush was not working properly, and there were frequent electricity issues. We had to wait 2–3 hours for our food, and when it finally arrived, the quality was very poor. The pool area was occupied by intoxicated guests, which made it uncomfortable and unsafe for families. Despite repeated complaints, the staff was unresponsive and showed little interest in resolving the issues. What was even more disappointing was that the management seemed to give priority to their relatives or known guests, while other guests were ignored. Overall, the resort lacked basic hospitality, maintenance, and customer service. I would not recommend this property to anyone looking for a comfortable and pleasant stay.

The staff behavior was very unprofessional. I booked a 1-night stay, and two other families joined with me. For the next stay, we wanted to book the same hotel, but they were charging a very high price—higher than Agoda and other online platforms. When I asked them about the online pricing, they told me to wait, and suddenly the rooms were no longer available online. Anyway, we booked a better hotel at a good price. Also, the food quality was very bad.