힐튼 마요르카 갈라초

The location is nice if you like the sea view and have a room with one. However, this hotel is not a 5-star hotel. It is outdated, and many services you would expect from a hotel of this level are missing. The dinner served as part of the half board is a joke! The meat is uneatable. Any 2- or 3-star hotel would have a wider variety of food. We quit eating after the second day. Very expensive. The sauna was not hot, and there was no jacuzzi. I will never go to a Hilton again. I really felt ripped off paying 350 euros for half board/night!

I have stayed here before and that is why I booked again but some noticiable changes in experience: - Room was not clean, it had coffe cup, toothpaste marks and residue that could be easily removed with a spray and wipe which was not - no body wash for the first two days - our room never had enough towels eg one afternoon we came back and found there was one hand towel everything else (which we had to beg for the day before) was removed. we then asked three times for towels to be delivered before giving up and having to wait around for some in the morning. -The shower also flows onto the floor so everything was wet which makes the daily no towel saga (including bath mats) very frustrating - the visa del Rey pool for sunset was a major reason why I booked the hotel and it is now only open from 11-6pm - so no sunset -breakfast is decent enough but everything is cold and cheap I knew about the cost of the taxis and was willing to book because I thought we’d spend more time at the facilities, vista del Rey but they close early so that was a waste. I got a standard room this time which everyone can see into over meals and from the courtyard. Last time I had a better room with a view. This standard room was not worth it at all, seriously don’t do it book something else. Overall I’d book a hotel closer to other restaurants and hotels because this place is not worth the travel time anymore. I feel like I was ripped off because the experience was so much worse/ different to my last. I think they are cutting costs or something

신혼여행으로 방문하였는데 아주 좋은 경험을 하고 돌아왔습니다 나중에는 가족들이랑 같이 다시.오고싶네요

I am extremely frustrated and disappointed with your customer service. For a company that operates in the hospitality and service industry, it’s unbelievable how poorly you communicate with customers. I received no replies to my messages, no acknowledgment of my concerns, and you don’t even answer phone calls. It honestly feels like you don’t even exist once we need assistance. Customers should never be left hanging, especially by a hotel chain that charges premium prices and claims to provide quality service. Good customer service is not just about offering expensive rooms — it’s about being responsive, helpful, and treating customers with respect. Unfortunately, my experience with you has been the complete opposite.

한국인들 후기가 없어서 반신반의했지만.. 힐튼 이름만 믿고 예약했어요! 짐이 정말 많았는데 입구에서 따로 주차관련 응대없고 땀 뻘뻘 흘리면서 짐을 낑낑대고 컨시어지로 옮기는 중에도 쳐다만 보고 있는 남자스탭. 사진보다는 작은 느낌의 방과 아쉬운 뷰.조식이용시 서양인들을 제외한 저희테이블만 응대하지 않는 점. 체크인 그리고 체크아웃시 응대해주신 각각의 직원분들만 친절했고 이외에는 별로 추천하고 싶지는 않습니다! 스페인에서 묵은 4개의 호텔중 가장 별로였습니다 힐튼은 케이스바이 케이스인것 같아요