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This is a lovely setting but is a posh family health club so there were family’s in the bar area and watching the football till late and children running around the grounds. Our room was on a separate building 5 min walk from reception and was smaller than the average travelodge room. The staff at reception were very friendly and helpful. Our main course was really good but our puddings were very poor and came with cherries from the bar and at cream. For the price I would not stay again as it was not the total experience I expected.,

Stayed here several times. Great location and facilities but now starting to show its age and needs renovation from its tired looks. Shower in room not practical as water goes everywhere (no doubt leading to damp problems) and no hand shower to clean down (the shower tray was dirty when I arrived!). Breakfast is standard buffet- service throughout hotel indicates a deficiency of (trained) staff in common with many places post-Brexit. Fab location though and decent prices can be found on Agoda

If you get given a room number between 600-635, you have a 50/50 chance off getting a dismally small room with a large double crammed in the middle of it. There were marks on the walls, and a general cruminess to the carpets. There were constant noises throughout the night, it sounded like a mixture of grating metal and machinery. It can't have been the lift because that is very quiet, so the sleep for the three nights was terrible. The bathroom was great and the staff and onside facilities are amazing as usual.

The hotel was really good and location great. But we had an odd experience at the bar. I ordered drinks at the bar and tried to pay by cash as I had no cards on me.. I was told they didn't accept cash and proceeded to tip the drinks away ! If you have an issue speep to reception we are busy!

All the staff at The Lensbury are exceptional. I was pleasantly surprised at just how much they would go the extra mile to ensure I had the best stay. Tomika at reception and Saed in the restaurant should both be rewarded for their exceptional customer service. Thank you.