노벨 호텔 마닐라

This hotel rated 4 star but aircon is window type and very noisyed can distirb sleeping. Soundproof also problem. I cqn hear next room conversation.

조식이 안좋고 건강적이지 않다. 에어컨 소음이 너무 크다. 호텔에서 도로 건너가는 육교위가 더럽고 걸인들이 누워 있어서 겁이 난다. 그렇지만 시설이 좋고, 직원들이 친절하고, 호텔에서 2km이내 거리는 무료 교통편 제공 등 좋은 점도 있어 재방문 할것 같다.

조식이 안좋고 건강적이지 않다. 에어컨 소음이 너무 크다. 호텔에서 도로 건너가는 육교위가 더럽고 걸인들이 누워 있어서 겁이 난다. 그렇지만 시설이 좋고, 직원들이 친절하고, 호텔에서 2km이내 거리는 무료 교통편 제공 등 좋은 점도 있어 재방문 할것 같다.

This hotel had a great friendly staff and very clean reasonably equipped rooms. The restaurant was average but still a reasonable breakfast offering. It is however very close to a busy road so you hear every loud car and ambulance that goes by all night. We were on the 19th floor and still heard everything. I do have a major complaint about the checkout process. They make you wait for 20 minutes in the lobby while they do a room check. This is with a credit card on file from check-in. This is a process that is very outdated and just annoying. If you are there on business and have an appointment to get to, you should book elsewhere. At almost every other hotel in the world I don't even bother to check out. They have my card on file if something is missing from the minibar charge me and email me my folio. Sitting in the lobby for twenty minutes like you are a criminal is just an out of date process that needs to change, Marriott, Hilton and Hyatt are not making me sit there. What do you do at peak times when there are a lot of people checking out? Do you make them wait an hour while you try to get to every room? I won't make the mistake of booking here again. Guests should be treated like guests not criminals.

The hotel is newly built and part of it still under construction but it did not affect my stay. Clean and friendly staff. However, I would like to see improvement for me to recommend this hotel. Food selection not good. Coffee no taste. Staff are friendly but very inexperience. Work ethics need to improve. They should not be chatting or hiding with cellphone when guests are around. Guests should have a separate elevator. Not pleasant with some people from condominium carrying garbage in the elevator. I appreciate the complimentary grab to surrounding area.