그라지 호텔 말랑 바이 TOS

untuk hotel budget under 300k ya lumayan'lah..yg kurang oke cuman channel tv yg sedikit banget cuman 4.. semoga diperbaiki

One unpleasant experience was when we checked in and there were no towels available; when I contacted reception, they told me the towels hadn’t dried yet and I had to wait about an hour for them to be delivered to the room. The breakfast menu was also very basic, consisting only of fried rice and fried noodles

The property boasts an excellent location and friendly, attentive staff, making the stay comfortable. Facilities are well-maintained, including reliable hot water and efficient housekeeping services. Transport options are convenient, though the Wi-Fi was a bit spotty and the garden area could use some improvement. Overall, good value for the amenities provided.

- Udah booking jauh2 hari. Sy check in jam 10an mlm, handuk dan keset sampe ga ada di kamar, minta ke resepsionis, nunggu lebih dr 35 menit ga ada diantar², bolak balik nelp, 2x dijwb ya, ditunggu, berikut²nya diangkat lalu dimatikan. Akhirnya saya harus datangin FO. Air panas di lt. 1 ga panas², jd tengah mlm mandi air dingin. - lantai antara daerah resto dan koridor ke kamar lt.1 beda tingginya, yg koridor lebih rendah, namun krn ga diberi tanda/stiker kuning hitam sama sekali sbg penanda, sy dan anak sy keplecok hampir jatuh. Ga safety sama sekali. - sarapan ala kadarnya, ga usah berharap banyak, you get what you pay. Sy hanya menyayangkan manajemen hotelnya. Hotel Grage Malang ini seperti hotel ga terurus. Kyknya ini pengalaman terburuk sy nginap di hotel, krn pelayanannya seperti itu, pdhal secara bangunan ok, kamar luas, kasur jg besar, tp kamar berdebu, seprei yg 1 nya terlihat ga diganti, krn bau (sy dpt twin), bener² ga keurus.

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