릭소스 카디샤 쉼켄트

5성급호텔같아요 그런데 방에 들어가는 순간 화장실 냄새가 많이 나서 문을 자주 열어놔야 했어요. 화장실에 환풍기가 없어서 그런것같습니다. 다 깨끗하고 친절한데, 락스가 있었으면 제가 당장 청소하고 싶을 정도였어요.

The only Plus of this hotel is the Spa zone, with swimming pool and sauna/hammam. I did not have the opportunity to visit the restaurant but for breakfast, and it was of mean level for the choice and variety of food (but staff very friendly). The biggest minus is the front office during non-working days (Sunday). I applied to the desk to receive some advice about curiosities to visit in Shymkent, and received only the list of shopping centers, showing no intention to help the customer. Even more, I was turned down when I demanded some proof of stay in the hotel (any document to prove that I spend the night in an hotel, and did not break the local registration law). I was turned down a registration certificate, and I have been turned down a copy of the bill (under the pretext, that the travel agency should provide me with the bill, in order to hide the price paid to the hotel by the agency...). It is the first case I met in an hotel in my life : kicked out of the hotel with luggage and no proof of stay (I gave my credit card number to the travel agency and I have nothing to challenge any amount charged). I left a written claim to the hotel administration, but no reaction at this time.

위치, 시설, 서비스 모두 만족합니다.

Highly recommended to stay here.

well serviced and location is good