애스턴 카리문 시티 호텔

We asked for non smoking room, but the room reeks of smoke smell. There are alot of cobwebs in the room which simply means they dun clean it enuf. Breakfast was bad, we came down n food wasnt top up. Had to go out to buy bfast. The main issue is that this is supposed to be the best hotel in the island.

Overall a good stay but staff needs to be trained on basic courtesy like smile greeting n telephone manners..no greeting n smile at FO only bellman Ishak very good n cafe staff us dead no contact w guest no clearing tables only focus on buffet for Aston dats not acceptable..Shld. visit Aston Batam excellence svc

Came here to cycle, didn't expect too much but pleasantly surprised with the hotel. Pool was decent, didn't go to the gym but could see that it was big and plenty of nice machines. Heard the rooftop bar is also decent but didn't get to try. Breakfast selection was good with local and the usual toast and cereal stuff. Staff were friendly and we could roll our foldable bikes back to our rooms with no issues. There was a supermarket right outside as well as eateries 50m away. Would recommend for sure.

I was not happy with the view of the room they gave me but they gladly accommodated my request and I’m grateful they moved me to the top floor with sea view! 😍

I booked a deluxe premium room should be with bathtub n safe ox but end up No action and still paided same price plse feedback