달 해마멧 게스트 하우스 & 하맘

My wife and I were in Tunisia for a family wedding and we were treated in the most kind and supportive way. We don’t travel much as we have now retired and we were quite anxious. Sajalni was incredible when I lost my phone. She translated, spoke to family back home, and loaded with the police. We couldn’t ask for a better host. Thank you and we will be sure to return!

I really enjoyed my stay at Dar Hammamet. Everything went smoothly and the owner Marsa kept in communication. The room was small but perfect for me a solo traveler. The best part was the breakfast. It was delicious! Make sure to try the delicious sesame paste. It’s a bit tricky to get to inside the Medina and rolling my suitcase through the maze was a nightmare but other than that, I wish I stayed here longer!

The property itself is beautiful, bur unfortunately the hosting experience was extremely disappoing. First, the location on Google Maps was incorrect, making the property very difficult to find. Since it located inside the Medina, we had to drag our luggage through narrow streets while asking locals for directions. After a long and frustrating search, we finally found the property. To make matters worse, nobody was there when we arrived. We had to ask a nearby vendor to call the manager for us, and then wait a considerable amount of time before anyone showed up. The biggest problem was that there was no hot water in our room, which meant we could not take a proper shower during our stay. I contact the manager via whatsapp to report the issue, but my messages was reaf and ignored. Later, I noticed reviews on Agoda from other guests who had experienced the exact same problem and were reportedly compensated with a 20% discount. When I rasied this with the manager and requested a 20% refund due to the broken water heater, I was told that I could receive a 20% discount on a future stay instead. This was not an acceptable solution, as I had no intention of returning after such a poor experience. Once I explained this, the manager stopped responding altogether. A beautiful house cannot make up for an incorrect location, poor communication, lack of basic amenities, and complete disregard for guest concers. We had very glad that we stayed only one night and will definitely not be returning. I would not recommend thos property to others.

Overall a really lovely place to stay, right in the middle of the old medina! The guesthouse is beautiful, and the rooms were lovely. The shower head could definitely do with a bit of a descaling, and it would be great to have somewhere to put your toiletries in the bathroom (even a small shelf above the toilet would work!), but otherwise the room was clean, nicely decorated, and had everything I needed. The staff were nice, although didn’t go out of their way to help - the Dar is very difficult to find, as the medina is a bit of a maze and Google maps doesn’t match the actual streets, and when I got lost they told me to find someone to ask for directions rather than helping me themselves. But when I arrived they were then very friendly! Overall, would definitely recommend Dar Hammamet