라 그린 호텔 & 레지던스

The swimming pools is beautiful, the gym is good, the Serenity Spa is nice, the room is comfortable, the buffet breakfast is yummy and many options. Free Shuttle to Lanyan Beach. Overall is pleasant except the location is far away from the downtown.

I would go for 5 star but unfortunately due to construction from early morning until late night without soundproof rooms , very very noisy , not great for family with 6 months old baby . Great buffet , amazing staff , great hotel , location - u really need to take a taxi to the local pub restaurant,

This is my second time staying at this hotel, and once again, I had an excellent experience. It’s a great choice for families, with a comfortable and relaxing atmosphere. The service is outstanding, and the staff are very friendly and helpful. Overall, I really enjoyed my stay and would definitely recommend this hotel to families. I’ll be happy to stay here again!

Breakfast was nice even tho busy. Gym aswell nice and new and kids free. Didnt go to pool because too many kids everywhere. Room very clean and spacious. Really liked the kitchen stuff and washing machine. Staff always available and well trained.

I simply cannot believe how many ridiculous things could happen in just one day. The hotel has its own app, where all services are clearly listed and messaging different departments is available—which sounds great in theory. So, I used the app to contact the front desk and book a shuttle from Boat Avenue to the hotel half a day in advance. I even called to confirm the booking one hour before the pickup time. Yet the front desk told me there was no reservation and that the shuttle was already full. Clearly, they never checked the app messages properly. After some arguing, I was suddenly told there was space available after all. Ten minutes before the scheduled time, I arrived at the pickup location—but couldn’t find the shuttle. I called the front desk again. The staff’s accent was so strong that I could barely understand what he was saying. When I politely asked him to repeat the vehicle’s location, he just hung up on me. After that, I called four more times within 15 minutes. No one answered. I eventually lost my patience and had to call a taxi at my own expense to return to the hotel. And that wasn’t the only issue. The night before, I tried to buy a can of beer at the front desk using Apple Pay. My phone showed the payment was sent, but the staff insisted their POS machine hadn’t received it. This makes me question whether they even know how to operate their own payment system. This was, without a doubt, the worst front desk experience I’ve ever had.