포 포인츠 바이 쉐라톤 손마르크 리조트

The property's location was exceptional, making transport a breeze, and the rooms were spacious for a comfortable sleep. However, the garden and breakfast did not meet expectations. Cleanliness and staff service were commendable, though some facilities could use improvement. Overall, a decent stay with a few highlights and misses.

Our stay at Four Seasons by Sheraton, Sonmarg, was unfortunately not good value for money. While the property is located in a beautiful setting, the overall experience did not justify the high price charged. The biggest concern was the lack of cleanliness and upkeep. Housekeeping standards were below expectations for a hotel in this category, and greater attention to cleanliness is needed throughout the property. Service was another area of disappointment. Staff were courteous, but responses were consistently slow, and requests often required repeated follow-ups before they were addressed. This was particularly inconvenient while traveling with family. On a positive note, the breakfast buffet was excellent, offering a good variety of dishes and quality food, making it one of the highlights of the stay. Overall, the hotel has potential, but given the pricing, guests would reasonably expect much better standards of cleanliness and more efficient service. At its current rates, it feels overpriced for the experience provided.

Good hotel

It’s good

Location of dreams, loved the breakfast and the staff was very polite