크라운 팰리스 호텔 아지만

The rooms were very nice and I really liked the stay. However, the check-in process was frustrating as they made me wait for 30 minutes just to get the room key. I had to strictly follow up to get it, otherwise, it would have been even later. Another major issue was the telephone service; they hardly pick up the calls when we try to contact the front desk or room service from the room. Great property, but the staff responsiveness needs a lot of improvement.

Self and wife stayed for approx one month at Crown palace hotel.It was memorable because of following :1. Very convenient location, all shopping and facilities with 5 minutes.2. Services were excellent.3. Good food with reasonable price.4.Staff was good , showed hospitality.Cleaned accomodation.

My check in was 2pm and i called them before coming at 3 but i was told to wait for almost 25 mins which is not professional as the reason was we too busy..... there was two lift one was most operational ....thirdly there was no towel ,no dental kitt no slippers i had to call and ask for it no bathroom matt outside bathroom and coz of it whole room was gettinv wet....too much noise coming from bathroom for water supply

Nothing is available in room, they kept the old bath towels,no slippers,no oven, no tooth brush, TV not working, intercom not working, no sofa...

I liked the most is the staff behavior from the entry door to reception and to the floor housekeeping. Their welcoming nature has made me feel like I am at my own home. A special Thanks to Mr. Suresh our floor housekeeping guy. I hv seen him working everytime, either cleaning the room or corridors. Alway avaialble whenever u require him.Trust me Mr. Suresh is a asset to ur hotel.