다코타 리즈

Really handy for the train station and walkable to lots of bars and restaurants. Despite backing onto a row of bars the room was very quiet. Comfy bed, and they had made sure not to use down bedding for my allergies (although scatter cushions contained feathers). Room service came quickly and the food was just ok- but only had some sides/snacks. Nice drinks in the bar with superb service. Only gripe was an extra charge of £20 to have 12 checkout. Any longer and it increases to £50. When paying ~£200 a night I don’t think an extra hour should be chargeable on a Monday morning.

The hotel itself looks very impressive as for the decor however we went for a drink in the bar, prices was extortionate and we was waiting 40 mins for someone to serve us, i picked a drink and it was available and i said i’d choose can i have 5 mins and they never came back… they only care if yku look like you have money

Room well kept & clean. However air conditioning cannot be set to our liking, hence room was warm at night. Most likely aircon temperature is controlled by hotel & no adjustments could be made

Lovely hotel with great rooms and facilities, but really let down by the customer service. I reached out twice regarding my booking due to exceptional personal circumstances and never received a response. Given the situation, I did expect at least the courtesy of a reply. Really disappointing.

The Dakota really is a fine luxury hotel with comfortable beds and very nice facilities, my only comment is that it is very dark in the hotel which I guess is designed to create the “Mood” but even when you get out of the lift and into your room everywhere seems very dark and subdued.