크라운 스파 호텔 스카버로 바이 콤파스 호스피탈리티

Nice hotel, friendly staff - what you would expect would from this this brand. Only complaint was that hotel needs a bit of an upgrade/looks pretty tired.

Hotel punishes people who do not book direct. They offer a free welcome drink and then tell you that you cant have it as you did not book direct. The bar staff just didn't want to be there! there attitude was terrible and when I tried to put some drinks on my room they insinuated that I would have been told that they needed to authorise my card as if it was my fault. This was dispite having had it swiped on my arrival! When we came into breakfast they took payment but then there was virtually nothing left to eat (when the breakfast was supposed to run for another hour!). Having said that, the rooms were clean, the front desk staff were helpful and the gym was well equipped, although if you wanted to use the 'posh spa' you apparently weren't able to unless you had booked direct!

The hotel is good. But because I'm a maintenance person at 4* hotel there was a few problems like the bedroom door had gaps around it and the frame that would fail a fire door inspection. The walk in shower floor drain is set wrong as the water did not go down the drain but all over the front unless you put a barrier down to stop it. The is mould on the shower ceiling and the bottom of the bathroom door is rotten.

Food/ Drinks pricey! Inside hotel or just for convince its up to the guest staying there, or you mybe better walking on to the seafront/ restaurant bars, nearby find cheaper alternative. PS have too pay for parking so add that to your budget also, hotel car parking more expensive, than the parking outside hotel but hotel will give you this alternative for you. But need find a space only problem. 😉

The hotel is in a great location and the staff seemed friendly if a little overwhelmed. We checked in early and our bags were taken to our room when it was ready which was good. When we got into the room later in the evening it was very warm and we had to have the fan on despite it being late October. The room smelt a lot which seemed to come from the bathroom. It all appeared clean but the smell was very off putting. A shame that the heat and smell spoilt an otherwise nice stay.