골든 힐 리조트

Location is good, not much options in food and dinner was not available when we reached there. Overall resort has good ambience

This is by no means a 4 star property out of a ranking of 5( as per Google reviews). At best 1 star! The staff looked surprised to see our family when we checked in at 4 pm. They argued that we had booked only one room while our Agoda booking was for 2 rooms. The rooms don't even have a small fridge. No tea bags, no coffee satchets, no kettle inside the room. The rooms were unclean, sheets were dirty, had old food on the floor.The bathroom stinks. Had to make a fuss to get other rooms. The entire property is run down. The swimming pool water is dirty, pool looks like it hasn't been cleaned in ages. There is no filtration system for the water in the pool . No one answers calls at the front desk. We didn't have the courage to have dinner , so we skipped it and checked out at 7 am the next morning.The place is empty on New Year's Eve. !!! There is nothing Golden about this hill. Don't waste your money here. It looks like the management has purchased the 4 star ratings. It's the management who has to bear responsibility, the staff do as they are told. Don't say you have not been warned.

There are lot of things that felt terrible, but want to list few 1. First of the staff response was horrible even when we asked for basic hot water 2. Towels in room seemed like was never washed, very dirty and stinky 3. There were no mats on floor, after requesting they brought mats after an hour 4. No food options and no time sense while serving the food on buffet 5. Very over priced and least responsible management I would never suggest this place to anyone