함 이 센자

Overall pleasant stay in this hotel, breakfast is good but lack of hot food.

very nice view hotel, we got aurora inside of hotel area. big family room and clean.

The room we chose was the more affordable economy room with a courtyard view. With two people and two luggage, it felt a bit packed A plus point is that the bathroom has underfloor heating, and the room is quite clean. The hotel breakfast is also very good. The surroundings are absolutely beautiful, and if you’re driving, you can follow the classic Norwegian Scenic Route. What could be improved is some room maintenancethings like the light switches and the curtain screws are loose and slightly misaligned.

I paid SGD $*** for 2 bedroom suits 4 night . The picture given in agoda show facing seaview . When I check in the front desk staff told me mine is not seaview . My booking is cheap room . I waste 45 min standing infront of the reception keel argue with the 2 lady that my booking is expensive room . I ask her show me her price list for the room . She dare not to show me . I show her my booking and my price I paid . Then she go check again and ask her manager . In the end she told me I need to wait for few hours for housekeeping to clean up the room then I can check in . I feel this hotel staff very anti Asian . They are trying to cheat Chinese . Keep telling me I book cheap room . What a shit service .! And next morning I request for housekeeping . But no turn up . Front desk say the housekeeping will come don’t know what time and we need to wait . We wait till night and no turn up . No towel change no clean up etc . I need to use my hp to call front desk and ask for towel then the staff send to me . I never came across sure a poor service . 4 of us very super unhappy about the staff . I feel they are anti Asian . Look down on Asian Chinese . Trying to give me Morel instead of what I book . My booking was facing sea . Is expensive room . Super Disappointed in this hotel . Won’t Recommced anyone to book . Of course will let all my relative and friend know about this story what I experience .

Property offers great view. Staff were very friendly and accommodating. Wi-Fi was reliable. The bathroom in the original suite that was given to us was in terrible state (broke shower door), however, staff helped us changed into another suite when we ask for the change.