크루 홀 호텔 & 스파

Arrived at the hotel at 2.15pm so we were aware that we were 45mins before the official check-in time but we were surprised to be told we would have to pay £10 if we wanted to check-in early. Then the receptionist tried to sell us various room upgrades. We asked if we could use the pool whilst we waited but again not until 3.00pm. We went for a coffee and had to approach a member of staff to get any service. We were informed that all the hotel information could be obtained by scanning the QR code in the bedroom. Unfortunately there was nothing in the room to enable us to do this. We could not contact reception as the telephone didn't have any information attached to it. We found out breakfast times by visiting the resturant. On a positive note the breakfast was very good. On the first night there was a dog in the next room which kept yapping. On check out my wife was surprised that she was not asked about our stay. We wouldn't bother to stay again.