레오나르도 호텔 및 컨퍼런스 장소 힌클리 아일랜드

Nice hotel. Good rooms and facilities only issues are how replacing items at breakfast that have run out. I put an egg on my plate then found out the bacon had run out. No one was checking so asked and by the time it arrived my egg was cold. My room was clean other than cobwebs on the ceiling.

I recently stayed at the Leonardo Hotel and overall had a good experience. The hotel is conveniently located with easy access from the M69, and I appreciated the ample parking available on-site. The room was comfortable, and the staff were friendly, However, I do have one disappointment to mention, My kids were really looking forward to swimming, they were disappointed when they weren't allowed to swim even though the pool wasn’t busy at the time. Note the booking policy for the pool, so be sure to plan ahead. Despite this, I would still recommend the Leonardo Hotel for its comfort, convenience, and overall good service

The rooms are really big and beds comfortable.Bathrooms are exceptionally clean.Staff are very friendly and helpful.A complementary bottle of prosecco was sent to our room. The only thing I can say against it was that we had to queue for breakfast because the restaurant wasn't big enough and as it was so busy some of the food wasn't replaced quick enough.

A decent hotel, about which there is nothing particularly special, but the majority of areas are satisfactory. GOOD THINGS: + The breakfast food was very tasty and fresh. However, the tables are not in their best shape; several were loose and not stable. + The room was in good shape, clean, and well-made. + There is spacious parking, and there are shops, pubs, and restaurants nearby, within about 10 minutes of the city. + The sauna and steam room were very good. The steam room produced a lot of steam as it should, and the temperature was good. Similarly, the sauna temperature was excellent and hot, as it SHOULD BE. BAD THINGS: - The receptionists, all three different ones, seemed as if they felt forced to work and were absolutely unhappy about everything. Also, for some reason, my room card was deactivated for no apparent reason, even though I still had time before checkout. - The biggest disappointment is that they advertise leisure facilities such as a sauna and a swimming pool as their own, when in fact, this is not true. The facilities are in the hotel but are managed by a different third-party company. Although they are included in the price, the hotel has no control over these facilities. I booked a one-night stay and was willing to use these amenities, but I was told I needed to book them upon arrival. To my surprise, the third-party company that manages the leisure facilities said they could only book me for the following next day, by which time I would have already left. What's worse is that there is no mention in the hotel's information before you book your stay that you need to make an additional reservation for the leisure facilities, which was an absolute shock. The hotel seems can't do anything in this regard. Only after I was about to completely give up on the hotel and not stay for my booked night, the manager went to speak with the leisure center and offer me a free extended stay in the hotel before I could go to the leisure center the next day, in other words, a late check-out, which was still better than nothing. Customers be aware, and the hotel should make this crystal clear in their advertisements for leisure facilities. - What I didn't like about the leisure facilities was that they used too much chlorine. Even if you just sit around the swimming pool, not even inside it, your eyes become irritated and you feel constant discomfort. I have never in my life been in a swimming pool with such a high amount of chlorine. Perhaps lack of air circulation inside the facilities? Additionally, there are very few sun loungers, which you never get a chance to use. Also, water from the shower next to the sauna should be colder and with stronger pressure, this is what your want when you come out hot after sauna room. The last concern is cleanliness. Compared with other leisure facilities, this one was not clean enough. There was mold here and there. The biggest surprise is that no one seemed to care about safety - the dry sauna was almost half-flooded with water,I am happy that I wasn't electrocuted because the water almost reached some cables near the heating center. I was there for more than one hour, yet nobody came to check on it. Overall, the hotel is decent, but probably I would not return if I were in the area again.

Nice big hotel with spacious rooms. Two double beds. Very clean and modern. Down sides - view from window - brick wall so quite dark.