크로스 로즈 호텔 바이 셰프 앤 브루어 컬렉션

Suki was an absolute star. She served everyone so attentively and cheerfully in the mornings. She made our weekend! On another note the rooms and carpets could do with an update!

I booked into the Crossroads only a few hours before staying on a short notice business trip. I arrived at 8.45pm and was asked straight away whether I wanted to eat in the restaurant as last orders was at 8.45pm. I left my bags in reception and found the restaurant staff who took my order and found me a table. I then went to my room, an accessible room which I feel had t been used for a while as there was a musty, damp sort of smell about it. I turned the heating on and went for dinner and when I came back the room felt much better. (Note to hotel...maybe switch heating on in empty rooms every now and then?) Dinner was great as was the hand pulled ale and all staff I dealt with were brilliant. Breakfast was good, with an excellent selection, overseen by a lovely, bubbly lady who put a smile on everyone's face with her infectious enthusiasm. All in all I will definitely stay here again when I am down this way...we'll done to all concerned.

Room very tired and smelt musty to being unpleasant. Needs refurbishment.

The rooms and facilities are old and very tired. The window in my room fails to even close, causing an uncomfortable draft during the night. I wouldn’t stay here again so I certainly won’t be recommending the place to anyone else.