홀리데이 인 익스프레스 베이징 다운타운 바이 IHG

The manager (both the night woman and the morning gentleman) are great and very professional. They do their best to explain everything to you when you need them and get the best to fix any minor issues that you may face during your stay. Some minor issues I had with the breakfast team and one of the front desk female staff otherwise I would give this hotel a good 5* due to the great location and facilities.

We stayed for 5 days 4 nights. The place is well cleaned and the staff is helpful although not all speak fluent English. A staff called Ji, is especially helpful towards us. Breakfast is standard in taste but they changes variety everyday. Soymilk selection is really good. The room is clean and amenities is good. you get fruits and drinks when you first check in. The only downside is the road towards the hotel is quite small. for first timers, I recommend to stay nearer towards wangfungjing because Beijing is really big.

Overall, it was a pleasant experience at this hotel. Being located in the midst of a residential hutong, where local residents live and study there, it offers a short glimpse into the lives of a regular citizen. Daily breakfast was good enough, and the hotel takes the effort to switch menus on a 3-day cycle. While the room is clean, the bathroom had poor drainage system that it takes double the time to shower as you will have to wait for the water to drain before you could continue your shower (the water was reaching my ankle!). For those who want to stay here, do note that the hotel is located 10 mins walk away from the nearest subway station. If you call a didi, it may take a while to get to the main road because the lane is just too narrow, with poor traffic in the area.

Unfortunately, I wouldn’t choose to stay here again. The overall experience didn’t meet expectations, particularly when it came to service. We found communication quite difficult as the staff did not speak much English, and at times it felt like they weren’t very willing to assist. Interactions often felt uncomfortable, almost as if we were inconveniencing them when asking for help. In addition, the cleanliness of the hotel could definitely be improved, as it didn’t feel as well-maintained as expected. Overall, there’s room for improvement in both service and upkeep.

I stayed at the Holiday Inn for five days on a business trip. The staff was phenomenal. The facilities were super clean. The breakfast was my favorite. The variety of food was incredible and each day was different. The staff provided bottled water for free whenever I wanted. The laundry facility is also excellent and free. It’s a little bit tricky to get to in a vehicle because of the road being so narrow however, experience drivers know how to maneuver. Overall, I had a great experience and would stay in this hotel again on my next trip.