Cofiya Hotel

Hot water is an issue

It's not in Madikeri

The staff were not professional or customer-friendly. Although an additional amount was charged for extra persons in the room, no additional bed was provided, nor were we asked whether we required one. The extra amount had to be paid at the time of check-in itself, and our request to settle it during checkout was not accepted. The facilities provided were not up to the mark. Since this is not a star hotel, some limitations can be ignored; however, basic hospitality expectations were still not met. Breakfast was not a buffet, and the breakfast timing was informed as 8:30 AM to 11:00 AM. Most hotels usually start breakfast around 7:00 AM. Because of this late timing, our travel schedule was affected, and we were unable to cover the sightseeing areas we had planned for the day. Hot water was not available in three rooms due to the use of solar heaters. No alternative arrangement was made, and we had to go to other rooms to get hot water for bathing, which was very inconvenient. In brief, this hotel is not customer-friendly. It functions more as a basic accommodation rather than a hospitality-focused hotel. Not recommended if you are looking for comfort or considerate service.

Staff recieving is nice