비엔나 하우스 이지 바이 윈덤 부퍼탈

A 4-star hotel that DOES NOT provide basic in-room amenities such as a kettle, cups, coffee/tea, fridge, safe, toiletries, slippers, or a bathrobe. The air conditioning in the room did not work. When we asked the receptionist, we were told the system is centralized. Even though there is an air conditioning switch in the room, they had not yet switched to the cooling mode. We were advised to open the window instead. Our room was facing the main entrance of the hotel, so it was very noisy when the window was open. Unfortunately, we had no choice because the room — and even the bathroom — was extremely warm. It seemed that the entire hotel had the same issue, as we could see from outside that other guests had also opened their windows. As a result, we couldn’t rest well, and sadly our short vacation was ruined. On the positive side, the hotel is within a 10-minute walk of the metro station, and there are some nice, authentic German restaurants nearby.