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Stayed here overnight, did the job. Just wish I knew about the charge for the pool until we got there.

Wonderfully sized room, very clean, well up to par with the Accor level of excellence, and one of the best beds throughout our last trip. If only this was in central London, instead of at the airport, we'd stay here for sure.

Great place to take a break if you are traveling through London and do not have time to get into the city.

excellent stay

We’ve stayed in many Sofitel hotels all over the world, and we often chose to book them as we know they generally offer high quality and impeccable standards. This was the first time we stayed at the Heathrow Hotel. Overall the hotel was good as you’d expect. The beds are amazingly comfy as always, in fact they are some of the best I’ve ever slept in truth be told! The food is always fabulous in these hotels also, and this was no exception. The breakfast was superb. However unfortunately the hotel feels a little dated in 2024. It’s in need of a refurb. The rooms feel very 90’s and the fixtures and fittings are tired and crying out for an upgrade. Our room also smelt of smoke which was hugely unpleasant and what you might expect from a travellodge, certainly not a 5 Star Hotel like Sofitel. I also think it’s a huge miss this hotel doesn’t have a pool. It has the prime location spot at Heathrow adjoining onto the terminal, and it’s a big hotel - it’s not exactly as if space is at a premium. Not having a pool is a huge oversight in my opinion, and it also lowers the value for money you get here when you compare it to other Sofitel Hotels. Many of the other big chain hotels on Bath Road have pool. The gym is also very small and limited for the size of the hotel, room for improvement there too. A refurb and a pool would make this hotel the best of the best in the area, with a little bit of effort they can get there I’m sure! Hopefully it’s on the cards in the next couple of years.