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Waterfront Hotel has made my stay in Malta so memorable...every hour... every minute and every second was just so wonderful...I hope to come back again🧡💕🩷

We were in Malta for a very short stay. The hotel was well located to reach the ferry to Valetta and convenient to the airport. If we were to return to Malta, I'd stay at this hotel again.

A lovely stay in a great location especially for any ferry trips

I would like to provide feedback regarding our recent stay at The Waterfront Hotel. Upon arrival, we understood that our room was not yet ready, and we appreciated being able to store our luggage in the meantime. When we returned later, the luggage handler kindly provided us with our room key and informed us that our luggage had already been placed in Room ***. However, upon entering the room, we were very disappointed with the balcony view. We had booked a Superior Double or Twin Room with Lateral Sea View, but the room assigned to us did not match the images shown on the booking website. Instead of a sea view, our balcony faced a building and ongoing construction, with only a very limited glimpse of the water. This fell far below our expectations, especially as the view was the main reason we chose your hotel. We went to the front desk to inquire about possibly changing to a room with the view we had originally booked. The staff member consulted with her manager and informed us that no similar rooms were available, but we could upgrade to a higher-floor room with a better view for an additional €80 (at a discounted rate, as stated). We found this disappointing, as we expected to receive the room standard advertised at the time of booking. Additionally, because we received our key directly from the luggage handler, we were not provided with any information regarding hotel facilities. We were unaware of the pool and breakfast locations and times, and were also not informed that the top-floor dining area was closed. We had to ask for or search for every piece of information ourselves, which did not reflect the level of service we would expect from a four-star hotel. On a positive note, we would like to acknowledge that our room was clean and the breakfast offered was enjoyable. The breakfast staff were particularly friendly and helpful. We would like to express our gratitude to *** and *** for their kindness and excellent service. Their warm hospitality made our stay noticeably better. Thank you for taking the time to review our feedback. We hope that our comments will help improve future guest experiences.

部屋も綺麗で快適ですが、朝メシがオススメです。