호텔 에센스

One of the best hotel we' ve stayed. Booked for a night, very spacious room for 3 person, clean room , bedsheets , etc Receptionist and staffs were very courteous Good WiFi strength Definitely recommended

6.8 ⭐ I recently stayed at Essence Hotel during our visit to CMC Vellore hospital. Overall, the hotel is nice with superb rooms and a great location. The staff and customer service were good.rooms were clean and comfortable, with all amenities we needed. However, we had a minor issue with cleanliness in the bathroom .There were noticeable stains on the toilet and lower walls. We informed the staff, and they cleaned it again, but the stains persisted. A thorough cleaning with a stain remover like Clorox could help keep the tiles looking new. Also, there was a misunderstanding about the hotel's child policy - they consider children up to 12 years, but Agoda considers up to 16 years. This caused some confusion when extending our stay. Clarifying this policy would help avoid issues. The hotel's response to our requests was polite, but I'd like to see the cleanliness issue addressed. Will update rating to good once the toilet cleanliness issue is resolved. Additional note: Also, when trying to rebook for an extension, the process was confusing and resulted in an extra booking. Not sure if it was my mistake or the app's issue, but might want to check agoda's booking system to avoid similar issues.

They are maintaining the hotel very clean and neat. The location is good as its just OFF from the NH. But they may need to improve some facilities like locking system only the main door, they are still using the age old physical key type. They need to make sure all amenities are provided to all guests, there shouldn't Amy excuses.

1) The room is smaller than it appears in the photo. 2) Towels were provided in the evening on the 1st day we checked in. They said the laundry has not arrived yet. 3) They provide only 1 glass in the room. Even on asking for a extra glass, they did not provide.

We stayed for Our Medical treatment purpose... They Monthly rental also daily cleaning near CMC Main Campus