쉐라톤 스톡홀름 호텔

The hotel is not new but it is clean. The king size bed was very comfortable.

Good location in that the hotel is close to central station (where the Arlanda express goes to direct from the airport) and close to shops/bars/restaurants and attractions. Booked a junior suite, the photos are misleading (same photos on agoda as the hotels own website). To me it looked like the room had a balcony, it does not and nor do any other rooms as I walked around the parameter of the hotel and none had balconies. Also it says lake view, but there’s a main road between the hotel and lake and they give you binoculars in the room, which really sums up that to say it has a lake view is rather exaggerated! Stayed for 2 nights, so not overly bothered but room service couldn’t even be bothered to make the bed, didn’t take the rubbish, but left some bath salts! The mini fridge is massively overpriced, wasn’t even tempted because the contents of the fridge weren’t even cold! Breakfast was okay, but a lot of items run out and staff don’t notice so even if you wait it’s unlikely to get refilled. All the eggs had gone, which is the main component of breakfast in my view at a continental buffet, and no-one noticed, I had to point it out when a member of staff eventually appeared. For the price and considering this hotel is 5 stars I expected better.

4 nights in mid-April 2024. Chose this property for its excellent proximity to the train station, shopping (Drottninggaten Street, Gallerian Mall etc), Gamla Stan and brand reputation. Was not disappointed. Check in and out was quick, friendly, and professional. The Breakfast Cafe has a good continental spread including dishes made to order. Room and beds were comfortable as expected of Sheraton but wished that the room was more brightly lit. The single window view was of the back garden. Did not use their fitness facilities or services. There is some construction next door, but this is not an issue at all for us as there is no noise spillover. Overall, a comfortable stay and would recommend to anyone who is looking for a central location in Stockholm.

I enjoyed my stay at the Sheraton hotel. The staff were very friendly and helpful. The only downside is that the back street was noisy at night, specifically motorcycles.