호텔 알레그라 로지

하루 묵었지만 가족방 넓고 좋았어요. 시내와는 거리가 있고 공항 옆 그리고 철도 옆인데 소음은 그닥 심하다 안느꼈습니다.

셔틀버스가 중단되어 아쉬웠지만 전반적으로 좋은 호텔입니다.

외국 여행객으로 예약 시에 상대적으로 저렴하다고 느낄 수 있었으나 일별로 도시세와 주차요금이 27유로 추가되니 참고하세요 조식식사는 좋은편입니다 기차역 앞이라 밤새 기차소리가 나서 잠들기도 쉽지만은 않은 위치입니다

Firstly sir We would like to make mention of the room given to us. We are 3 adults and we were given a room for 2 adults with sofa bed for kids. Anyway we did complain but the complain went on deaf hears. We had our daily plans and we carried on without making a big hue and cry. But on the last three days we given a suite room cos the room we were in for the last 12 days suddenly had an electric failure problem and that's why they moved us to the suite. On the tenth day 1 of us had to go back to Malaysia due to an emergency due to the illness of his mum and we were still charged for a three persons room even though we though we appealed but they paid NO attention to it., but on checking out they did deduct some tax on the bill but which was taken of from our laundry bill, etc may be. We didnt may much attention to it upon checkin out. However pls be reminded we are world travellers we so know alot but sometimes we we dont make too much of it. Pls see what agoda can do for us in terms of refund.On the day we arrived after a long journey with transit Doha and extremely tired and exhausted we were met with unfriendly receptionists ( seem like of Asian origin), unfriendly, unkind and very authoritative, questios were met with unfriendly faces, This is not only for the first day but almost all 15 days of our stay there. This comment is referring only to the front desk and not all were unkind and rude but only 2 front desk personnel deserve the 5 star thumbs / even promotion/ upgrading/ increament who were so exceptionaly kind, willing and helpful and even going a mile further to help. They are 1) ** 2) ** - **. These both gave exceptional service. Some of the front desk people were a bit racially. All the other departments were exceptional referring to the Restaurant, the Bar, Room service, self serve laundry. The Hotel it self is wonderful place. Lastly we were not informed of the facilities that we could make use of till we found out by ourselves. We were even told that they don't deal with Agoda services and whatever info/ photos placed on Agoda's site in regards to the hotel has nothing to do with them. This is all but pls attend to the room matters i had mentioned first in view of some form of refund and such.

房間空間很大 設施很棒及很新 員工友善 早餐豐盛 離機場近 唯一不習慣的地方 Checkin 的地方and 住的地方有點遠 對行李多的人不方便