Melaka Novo 8 Residence by Stayrene

The only contact number we had is from Johor customer service & they didn`t assist to our query. Luckily they gave us Malacca customer service after multiple requests. By right they should provide correct contact number after our booking.

Generally very good check in and communication with agents excellent A little far out but GRABS cheap at 7 rm A few intial problems with Wi-Fi that kept dropping out during stay No cooking equipment at All Agent sent over a frying pan a pot and slice spoon and tongs on second day No knives with cutlery No sharp knives to prep food or cut up food Forbidden access to gym I bathroom smelt of smoke even though asked for non smoking room

Pool very straight..guard was so straight..stay to give kids happy but pool very straight

Check-in was smooth, and the instructions for keys and parking were clear. Early check-in wasn’t possible due to the festive season, which I understand. A RM200 deposit was collected before arrival, and I was informed it would be refunded within 24 hours of checkout; it was refunded within a few hours. However, the unit needs better upkeep. The fittings are quite worn (unable to attach videos), and the balcony faces another block, limiting privacy. We also faced several issues: both bathroom doors wouldn’t lock, there were stains on the floor, the room didn’t feel thoroughly cleaned, the bidet was leaking, and the shower pressure was weak. Maintenance attended, but not all issues were fully resolved. Not worth the price. Even after the inconvenience, a late checkout request to 12 pm wasn’t allowed, so we checked out at 11 am. The owner should step in to upgrade and maintain the unit.

The apartment is big, it can take up to 5 adults. Plus point is, there are 2 bathrooms/toilets. We didn't need to spend much time queueing to use them. Location wise, it's about 5-10mins drive to Jonker Street.