304 Newbury Street by Thatch

304 Newbury Street by Thatch
7.47명 평가

I have several complaints about the Newberry Street property. On 08/26/2023 my two kids and I stayed in the Unit 3 apt. We arrived to the 304 Newberry Street property at 2:40pm just a little before the 3:00pm check in. I went up to the Unit 3 apt and it was not cleaned. Used towels were on the floor, bed unmade, dirty dishes in the sink, and so on. Check out is at 10:00am., yet our room was not ready for us until after 4:00pm. That is an hour after the 3:00pm check in time. At around 9:30 pm in the evening we saw a mouse crawl from the kitchen, stop in the living room, then move behind the couch. Me and my kids were completely uncomfortable and are afraid to move anywhere in the apt. Also, when my daughter went to rest in the bed, the sheet underneath the comforter was wet. There was a 16 inch in diameter wet spot. I touched it. It was not damp, but completely wet. We had to take off the sheet from the bed. Our experience at the 304 property was not enjoyable, comfortable, or satisfying. I would never recommend this property.

서비스 및 부대시설
  • 숙소 내 주차장
  • 무료 Wi-Fi (모든 객실)
  • Wi-Fi (공용 구역)
  • 식료품 배달 서비스
  • 금연 숙소
  • 비대면 체크인/체크아웃
  • 금연 객실
  • 익스프레스 체크인/체크아웃
  • 투숙 간 객실 소독
  • 전문 수준 소독 서비스
  • 인터넷
  • 영어
위치 정보
  • Massachusetts, Boston (MA), 304 Newbury Street, 백 베이 웨스트, 보스턴, 미국, MA 02116
  • 보스턴, 매사추세츠 (BNH-보스턴 하버 수상 비행장) 4.8km

숙소 내 주차장
무료 Wi-Fi (모든 객실)
Wi-Fi (공용 구역)
식료품 배달 서비스
금연 숙소
비대면 체크인/체크아웃

  • 슈페리어 아파트먼트

    슈페리어 아파트먼트

    성인 2명
    전기 주전자
    TV
    환불 불가
    조식 불포함
    소파베드 1개 or 퀸 베드 1개
    커피 & 차, 익스프레스 체크인, 무료 Wi-Fi
    874,139
    세금 및 봉사료 포함
    이 가격으로 1개 남음

숙소 내 주차장
무료 Wi-Fi (모든 객실)
Wi-Fi (공용 구역)
식료품 배달 서비스
금연 숙소
비대면 체크인/체크아웃
금연 객실
익스프레스 체크인/체크아웃
투숙 간 객실 소독
전문 수준 소독 서비스
인터넷
영어

  • 체크인 : 15:00 | 체크아웃 : 10:00
  • 정확한 체크인/체크아웃 시간은 숙소에 문의해주세요.

중요 안내

  • 객실별로 간이침대 사용 가능 여부가 다릅니다. 선택한 객실의 투숙 가능 인원 정보를 확인하시기 바랍니다.

  • 모든 연령의 아동이 투숙 가능합니다.

  • We use a keypad as a method to check-in. Please ensure you have provided your email address. You will receive your unique door code from Thatch two days prior to your arrival. Please note that 100% of the rental payment is due at the time of making the reservation. Contact details can be found on the booking confirmation. Please note, this property does not have on-site staff. You will receive an email from the management company, Thatch with access codes and information about the building and unit. This email typically goes out 48 hours prior to your arrival date. Please check your spam filter if you do not receive this email, or contact the property with any questions. Late departures are subject to a maximum fine equal to one night's stay. Please note, a processing fee of 5%, based on the total rate, taxes and fees, will be charged and is excluded from the rate.이 숙소는 어떠한 종류의 파티도 허용하지 않습니다.모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

  • 객실별 취소 정책이 상이하니 객실 상세정보에서 확인해주세요.

  • 객실별 판매자 정보가 상이하니 객실 상세정보에서 확인해주세요.

리얼 리뷰 7.4

7명 평가 ・ 1개 리뷰

파트너사 고객

3년 전

아이 동반 가족 여행

Acceptable

I have several complaints about the Newberry Street property. On 08/26/2023 my two kids and I stayed in the Unit 3 apt. We arrived to the 304 Newberry Street property at 2:40pm just a little before the 3:00pm check in. I went up to the Unit 3 apt and it was not cleaned. Used towels were on the floor, bed unmade, dirty dishes in the sink, and so on. Check out is at 10:00am., yet our room was not ready for us until after 4:00pm. That is an hour after the 3:00pm check in time. At around 9:30 pm in the evening we saw a mouse crawl from the kitchen, stop in the living room, then move behind the couch. Me and my kids were completely uncomfortable and are afraid to move anywhere in the apt. Also, when my daughter went to rest in the bed, the sheet underneath the comforter was wet. There was a 16 inch in diameter wet spot. I touched it. It was not damp, but completely wet. We had to take off the sheet from the bed. Our experience at the 304 property was not enjoyable, comfortable, or satisfying. I would never recommend this property.