Five10 Orange Street Hotel - Hot Springs

We walked downtown and adored the location of Hotsprings!

We am in love with Hot Springs, Arkansas!

We didn’t get instructions on how to get in until we had to message and call someone. Agoda doesn’t make it clear, it is self check in. The place had a comfortable bed but had strange step down into the bathroom, very unexpected

Five10 Orange Hotel - Hot Springs You can tell this building and everything in it has character. (I appreciate that). No one here to check you in. I had no one to greet me or assist me. Everything is done through email and or phone. Exterior building definitely looks like it’s part of Hot Springs history. Floors are old, some of the walls are old, including a large square hole on the wall. Nonetheless, it shows the owners put some effort renovating it, before making it accessible for the guests. In the email before your arrival they will send you instructions on where to park, (limited availability), how to get in the building and your room. FRONT ENTRANCE: You have options between the two large orange doors - requires you to unlock the key box to get the key out and unlock the doors. I tried it several times, I could not get it to unlock. Or, you can go to the other door, to the right of the two doors. This door, you type in the keypad and it will unlock it. No issues for me. ROOM: Once you find one of 14 rooms, you will have another keypad to enter your access code, you will receive in your welcome email. (Email is very lengthy, but lots of helpful info). When I opened my door, my king room suite looked cozy, inviting and the bed was very comfortable. Bathroom was good too, with upgraded features. The large shower-head is misleading as water pressure was very low. My bathtub faucet kept leaking throughout the entire stay. MESSAGE BEFORE CHECK-OUT: “Before you leave, please remember not to accidentally leave with any inventory (towels, keys, tv remote, etc.) as our cleaners are instructed to let us know if anything is missing from most recent guest.“ It’s not exactly professional way to send off your guests. However, I do understand being an owner, you have to put some rules with guests. I can see how many reviews stated that owners accuse guests of theft, at check out. At least, owners are transparent with guests. Changing wording may help avert bad assumptions. Overall the room wasn’t bad. Very minimalistic and no additional amenities for this hotel. I wouldn’t even qualify this as a boutique hotel. Some things they put effort into it, others cheap materials that is already seeing wear and tear. In the middle of the night power went out in entire building and we were without power and A/C for few hours. I would still consider staying here. Price was good and honestly, you can’t beat being close to downtown Hot Springs.

Everything was good... the only thing I didn't like was the room smelled like weed so I sprayed some perfume and that worked. Otherwise I would return again to stay.