패브호텔 크리스탈 인/여관

Hotel Staff including receptionist and owner don't know whether their hotel is listed on agoda portal or not. While agoda mentioned breakfast facility at this hotel, and charged accordingly in advance completely but after reaching at hotel, their staff denied about such facility.

They Provided Free Wi-Fi, Television and Geyser facility for Hot water. No food Facility available at Hotel but within 200meters there are lots of Veg & Non veg Options there. Hotel managements need to more focus on Cleanliness and laundry Items availability.

Pls do not book this hotel its completely useless. Very Bad experience with my Family and old in-laws I had to stay for one night and then moving ahead on my journey so I booked for 2 rooms for 4 members. I did the booking online, it was already 11.40 PM when I reached there, I was surprised to see that the building was under construction, only one boy sitting on reception, he had no idea about the bookings as his manager had left. Then after calling his manager, he allowed us. But the sad part was he said there are no rooms available now. After 15- 20 mins after taking to his manager. He took us to some different place in the gully which is a residential area and some other 3 floor cramped building. Room very very very small and unclean, cockroaches all around, bed sheets were not clean and were stinking. I never used the TV as I had to leave by 7 AM next day. Looks like lodge useful for couples only. No water bottles were available or provided, food u have to order from some nearby hotel , no intercom to connect to the reception , climb down 3 floor to talk to one person sitting there on chair. Only I can say it that the AC was working OK and the next day we got hot water to bath from the Geyser. But overall very disappointed with the place.

Worst ever experience