더 로저트 에든버러

Overall we had a really nice stay at The Roseate. The included breakfast was of an outstanding quality and the staff were mostly excellent too. The room was lovely and peaceful and we slept soundly on both of the nights that we stayed. A few points to improve on: 1) At its price point all rooms should have a mini fridge not just some rooms. 2) We had to ask for dental kits, coffee and a 2nd dressing gown, this should have already been in the room. 3) The bar should stay open much later than 10:30pm, especially on a Friday night, kinda anticlimatic. 4) At breakfast the waiter forgot the toast on the first morning and forgot the juice on the 2nd morning, standards should be higher than this. 5) Hotel is only a 10 min walk from the Haymarket area but it is a 30 minute walk from the city centre.

The hotel has a great location, and the breakfast was excellent. Unfortunately, our Superior Room had several issues. The shower drain was blocked, flooding the bathroom every time we showered. The roller blind was also broken and nearly fell on me (see photo). Although we reported it, there was no real effort to fix it before the evening, leaving us without a properly dark room for the night. Although they fixed both the next day. What disappointed us most was the lack of follow-up. No apology, no update, and no gesture of goodwill. At this price level, we expected much better service. It’s a shame, because with better maintenance and customer care, this could have been an excellent stay.

Convenient location Connected via bus to the airport, and 30 mins from the city centre. The staff is extremely professional and polite, Alex solved an issue very quickly for us

Hotel is stunning, breakfast was great. Walk into city centre was about 25mins but ok

Very pleasant stay Location was perfect and it was relatively quiet Very comfortable room and facilities